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Why Choose American Chimney?
We take pride in our work because you take pride in your home!
At American Chimney we know how difficult it is to find skilled
service technicians who also respect the time and effort you put
into the upkeep of your home.
That’s why American Chimney has developed the “Home Sanctuary
Experience”, a service system designed to ensure your peace of
mind, and true care for your home.
The Home Sanctuary Experience
- Preparation
- Introduction
- Cooperation
- Demonstration
- Evaluation
- Appreciation
Preparation
Our staff is trained
and ready to answer your questions and provide you the highest
quality service. Before
we arrive at your home, our technicians make sure they’ve got
everything they need to perform the work you’ve called us to do.
We’ll also have the necessary floor protection and other
equipment needed to keep your home clean
and safe during the entire service or restoration project.
 Introduction
From your first conversation with one of our
representatives you’ll know the name
of the person you’re working with.
You’ll be given the name of the technician before they are
dispatched to your home. They’ll
be driving a clearly marked
company vehicle and dressed in our company
uniform. They’ll
have their Certification Card with their picture identification.
Cooperation
We begin by asking you if you have any areas of special concern.
We will listen to
you and make sure we understand what they are. We will gather as much information as necessary to help
assess your service needs and develop priorities.
 Demonstration
We will explain to you the planned
service work and how we will protect
your home. We will
describe the type of equipment we will be using and what you can
expect regarding the scope and duration of the service work or
restoration project.
Evaluation
When the work is complete we will review
with you what we’ve done. We
will also discuss with you
any additional concerns that may have come up and our
recommendations to address them.
Appreciation
We recognize that you have a choice when it comes to home
service companies. We
are truly thankful that
you chose us, and we’ll let you know that!
Feedback
We’ll give you an opportunity to share with our management
and technical staff what you liked about your experience with
American Chimney as well as areas in which you think we can do
better.
More Reasons to Choose American
Chimney
Guaranteed Quality
All our work is guaranteed... period. If you are not satisfied, our
job is not finished.
Certified Chimney Sweeps
Technicians are certified and held to the highest professional
standards. Click
here for details...
Experience
American Chimney has cleaned and serviced thousands of chimneys.
This alone speaks volumes about our service. People have us back,
year after year. Improved techniques, learned through years of
experience, insure fast and consistent service.
Price
Our prices are a great value. When you consider the quality of
the work , you'll agree we are the hands down choice. American
Chimney understands your need for great service at affordable rates.
We offer flexible pricing to fit your budget.
Community Involvement
We take pride in our community, and actively support local
organizations. (Click
here for details.) As
a public service, we also help educate the community about chimney
safety and home security. (Click
here to learn more.)
Choose American Chimney with
confidence
Experience, quality, price and credentials make American Chimney
the best choice when selecting a chimney care professional. We are
licensed, bonded, insured and registered with the construction
contractors board.
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